Pricing
Pricing reflects deployment scale and agreed capacity. Avelyndo is a business platform for customer self-service, with implementation defined around your systems and scope.
01 / Approved public pricing
01 / Evaluate
From £7,500
One-off fixed-scope pilot
Feasibility assessment, agreed customer jobs, relevant configuration, limited integration work within the agreed scope and evaluation of results.
Final scope and price agreed before delivery.
Programme details02 / Introduce
From £1,500/month
Defined population and system scope
For organisations introducing intelligent self-service across a defined customer or member population and a manageable set of business systems.
Includes an agreed usage allowance and relevant platform capabilities.
Implementation scoped separately.
03 / Extend
From £5,000/month
Broader services and governance
For larger populations, more extensive integrations, multiple business services and broader governance requirements.
Includes an agreed usage allowance and deployment scope.
Implementation scoped separately.
04 / Complex deployments
Bespoke pricing
Substantial or multi-organisation scope
For substantial, complex or multi-organisation deployments with requirements that need an individually agreed commercial arrangement.
Capacity, deployment and implementation requirements defined for the agreed scope.
02 / Pricing principles
Avelyndo is a business platform, not a per-seat customer service tool. Pricing reflects the scale of the deployment and agreed capacity, rather than an invented list of seat limits or feature entitlements.
Usage allowances are agreed in advance. Implementation requirements are scoped separately from ongoing platform charges. Complex integrations or exceptional usage may require additional commercial arrangements.
The aim is predictable pricing with clear boundaries. The Proof of Value provides a way to evaluate the approach and its dependencies before a larger commitment.
03 / Questions about value
The relevant comparison includes the interfaces, integrations, customer-facing workflows, maintenance and manual administration needed to deliver the same outcomes. Potential reductions must be established in your own context.