Terms & Conditions

1. About this website

Avelyndo is a trading brand of Vamberic Studio Ltd, a UK-registered company, number 17480014. Our registered office is Park Bridge Farm, Alton, GU34 4PL.

For privacy questions, rights requests or questions about these terms, email Privacy@vamberic.com or write to our registered office.

This website explains Avelyndo’s intelligent, governed customer and member self-service: conversational interactions, AI-assisted decisions and authorised actions across business systems.

These are website terms. They do not replace an enterprise subscription, implementation, data-processing or service agreement. Please read them when using the website. Nothing here removes rights that cannot lawfully be limited.

2. Responsible use

Use the website lawfully and respect other people’s rights. You must not:

• introduce malicious code, attack the service or attempt to bypass security;
• access information, accounts or systems without authority, impersonate another person or misrepresent your permissions;
• use Ava to obtain restricted information, evade policies or trigger unauthorised actions;
• submit unlawful, abusive or infringing material; or
• use automated scraping or excessive requests in a way that disrupts the service, circumvents access restrictions or infringes rights.

We may restrict access where reasonably necessary to address misuse, security risks or legal requirements. Any response should be proportionate to the circumstances. This provision does not prevent access or use permitted by applicable law.

3. Ava and AI-assisted interactions

Ava is Avelyndo’s AI conversational interface for answering questions and assisting visitors. The website loads Ava through the shared Vamberic interaction widget.

AI responses can be incomplete or inaccurate. Check information important to a business, financial, legal or other significant decision with an appropriate person or authoritative source. A conversation does not itself create a commercial agreement, amend an existing contract or establish an agreed price or service commitment.

Do not submit passwords, payment-card details, identity documents or other highly sensitive information unless a specific authorised process requests it. Only provide information you are entitled to share.

Available actions remain subject to identity verification, permissions, customer policies and connected-system availability. An instruction in a conversation does not override those controls. Sensitive actions can require confirmation or human involvement. A request or generated answer is not evidence that a backend action has completed; rely on the relevant system’s confirmation.

4. Product information and commercial arrangements

Website descriptions and examples explain Avelyndo’s approach and applications. Published cases are attributed to their original sources; they are not claims that the organisations concerned have deployed Avelyndo.

Published prices are informational starting prices in pounds sterling. Scope, integrations, permitted actions, implementation, charges, support and contractual commitments are established in a separately agreed contract. This website does not accept purchases or payments. No service-level or performance guarantee arises from browsing it or speaking with Ava.

5. Intellectual property

Rights in the website’s original content, designs, software and Avelyndo branding belong to us or our licensors. Third-party names, logos and linked materials belong to their respective owners.

You may view the website and make reasonable copies for personal reference or internal business evaluation, retaining attribution and notices. Other reproduction, redistribution, commercial exploitation or use of our branding requires permission unless applicable law permits it. No software licence or ownership right is transferred by access to this site.

6. External services and links

Linked websites operate independently and their own terms and privacy notices apply. We do not control their content or availability. A link or displayed platform name does not establish endorsement, partnership or an active integration.

Enterprise integrations are governed by the agreed deployment scope and the relevant system provider’s terms. Displaying an integration example does not grant access to that system.

7. Availability and changes

We may update website content and functionality or interrupt access for maintenance, security or operational reasons. We do not promise uninterrupted or error-free access to this informational website. This does not change availability or support commitments under a separate service contract.

8. Responsibility and liability

We take reasonable care with website content, but informational material and AI responses are not a substitute for advice or checks appropriate to your circumstances. Please tell us about material inaccuracies using the contact details above.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or statutory rights that cannot lawfully be excluded or limited.

For business users, subject to those protections and to the extent permitted by law, we are not liable for indirect or consequential loss, or loss of profit, revenue or business opportunity arising from use of this informational website. This limitation does not govern services supplied under a separate contract.

If you use the website as a consumer, we remain responsible for foreseeable loss caused by our breach of these terms or failure to use reasonable care and skill, subject to applicable law. No provision here restricts mandatory consumer remedies. These terms impose no general indemnity on visitors.

9. Privacy

Our Privacy Policy explains the handling of website and enquiry information, AI processing and customer deployment responsibilities. Our cookie information describes the technologies implemented on this website.

10. Governing law

These website terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights to bring proceedings elsewhere. If you are a consumer, this does not remove protections afforded by the mandatory law of your country of residence or applicable rights concerning the courts you may use.

11. Contact and updates

Email Privacy@vamberic.com or write to Vamberic Studio Ltd at Park Bridge Farm, Alton, GU34 4PL with questions about this website or these terms.

Revisions are published here with an updated date and apply prospectively. They do not retrospectively alter a separate agreement or remove accrued rights. This document remains a draft pending UK legal review.